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I wanted to take a minute to acknowledge the service we received today from one of your employees. Our school had 56 boxes shredded today in a mobile truck...The driver/operator's name was AUBREY. He was an absolute pleasure to work with, he was polite, friendly and patient. He was very professional without scaring the students. He also went out of his way to explain how the truck worked, to one of my students. I'm not even sure AUBREY knew the impact this had on this little guy in my class. I also wanted to acknowledge you as an employer. Sometimes a happy employee is a product of their environment! Thanks for a great experience.
We were very happy with the transporting of our boxes. The Driver was very professional In the way he taped up the boxes, and made sure that they were secured because it was a windy day. Thanks again for the great service!
We just had 19 boxes picked up by one of your workers and his name is Steve - I wanted to thank you very much as I was so pleased with his professionalism and he knew exactly what hewas doing. He was so polite and excellent, I did not even knew when the boxes were taken out :). He is a great worker and we look forward to working with your company.
Just wanted to let you know that I am very pleased with the job you folks did for me. John was excellent and the price made it well worth it to me to have you haul my boxes away. Thanks again!
Too often we neglect to recognize excellence. This note is to express our thanks to your representative for the fiiendly and efiBcient way in which he carried out the shredding. Your company lived up to its slogan of "exceptional service."
Today your driver Dave delivered a box to us that that we had ordered from FileBank that had a hole in the top of it. He pointed out that none of the documents in the box were soiled or damaged, and provided us with a replacement box already made up so it could be re-packed. Dave referred to his training about protecting confidentiality of the client's records as to why he delivered the box in the state that he did, instead of re-packing it himself. In my opinion everything was done correctly. I'm passing this on to you because we are often quick to criticize when procedures are not followed, but slow to praise... this was excellent customer service. That's it...all the best to you at Christmas.
Boxes were picked up and all is great. The driver was terrific by the way. Pleasant, good attitude and easy to deal with. That's pretty rare these days so I thought you should know!
Just would like to say that Ms. Vazquez helps our group out a lot with our filing and would like to send a note of appreciation regarding her help. She is a very hard working lady who does awonderful job! Please ensure she is rewarded as she really deserves it!
I wanted to let you know how nice Dave is. He came this morning. He is always great with anyone he meets here.
I wanted to say that your customer service is excellent!!! You have been so helpful to me and your turn around time for getting back to me has been exceptional - I almost feel like your only customer!!! Just wanted to say thanks for providing such great service!!