Professional Shredding Specialists
The confidentiality and security of your sensitive documents should be maintained at all times, especially during the document shredding process. FileBank specializes in hiring and training only the best professional Customer Service Specialists, so the privacy of your information is never in question.
To protect our clients’ sensitive information, every FileBank employee is screened, bonded and trained prior to employment, and their performance is continually evaluated during their tenure with us. We also provide ongoing training throughout employment to ensure that each staff member uses the latest, FileBank-approved procedures for maintaining the security of your corporate assets.
While servicing your account, each of our Customer Service Specialists wears a FileBank uniform and carries FileBank identification. All of these measures are taken to guarantee the privacy of your information while it’s in our possession.
Knowledgeable and Helpful
As your paper shredding resource, we don’t just securely destroy your documents—we also provide expertise you can rely on.
FileBank’s Customer Support Specialists are available to answer any questions you may have as well as help you identify the right paper shredding solution for your business. Our friendly, accommodating staff will provide guidance with the following processes:
• Assessing privacy exposure risks
• Choosing the appropriate collection consoles for your premises
• Customizing a shredding schedule to your business needs
• Selecting the right paper shredding service for your business
Whether you need an ongoing, part-time, or project-based document shredding solution, our qualified staff will assist with all phases of the destruction process.
Committed to Information Protection
As a NAID AAA Certified, PCI-DSS Certified and PRISM International Privacy Plus certified company, we take privacy protection seriously. Our conscientious staff is a big part of why FileBank’s paper shredding process is 100% secure.
FileBank’s Customer Service Specialists adhere to regimented procedures while handling and destroying your paper documents. Strict chain of custody procedures are followed during all document destruction processes:
The responsibility of maintaining the security of your information begins as soon as your containers are delivered, and it continues throughout the document shredding process.
When your documents have been properly destroyed, FileBank’s Customer Service Specialist will issue you a Certificate of Destruction so you can be confident that your documents have been securely destroyed. If you’re not sure what to shred, click here for a helpful list.
We are proud to provide our clients throughout Canada with a reliable and secure document destruction they can trust.
To find out more about our shredding Customer Service Specialists, please contact us by phone or complete the form on this page.