Comprehensive and accurate record-keeping is essential for delivering quality medical and dental care. As a healthcare provider, you must balance information access while maintaining patient privacy at all times. FileBank’s records management services help physicians and dentists in the GTA reduce administrative costs, streamline file access, and protect patient records from unauthorized use or disclosure. Whether you’re a single physician practice or a multi-partner organization, we’ll develop a solution customized to your exact needs.
Records Storage and Management
Patient care should never be compromised due to file storage and access issues. If your medical or dental practice needs help storing and managing its records, FileBank can help. Our records management and document storage services offer a cost-effective and secure solution for storing your patients’ protected health and dental information, including:
- Diagnostic charts
- Clinical notes and photographs
- Health history forms
- Internal and external communication records
- X-rays
Our climate-controlled records centre features the latest in security, including:
- Entry point access control
- Motion sensors
- Intrusion alarms
- Video monitoring and recording
We index and barcode your files for continuous tracking during their designated retention period, so retrieving your documents is quick and easy. Our multiple records retrieval and delivery options let you choose from same-day delivery to expedited, 90-minute delivery—even after hours and on weekends.
We also offer Scan on Demand with electronic delivery if you just need visual access to a document of file. Take advantage of our wide range of delivery options to support your records management needs.
Scanning & e-Document Management
FileBank’s document scanning and e-Document management services combine to eliminate the expense, risk and inefficiency of storing active patient records in your office. Our professional scanning technicians prepare, organize, index and image your files for you. Your newly created e-documents can be delivered to you via download, DVD, or portable hard drive. We even offer ultra-secure, encrypted image hosting and management on our redundant servers so you can manage and track your e-documents throughout their lifecycle.
NAID AAA Certified Shredding and Destruction
FileBank maintains the confidentiality of your medical and dental records by offering NAID AAA Certified, secure destruction of your personal documents and client records. Whether you need a one-time purge of files or a scheduled shredding solution, we offer a range of fully customizable shredding services:
- Scheduled Shredding
- On-Demand Shredding
- One-Time Purge Shredding
- Mobile Shredding
- Drop Off Shredding
We follow a secure chain of custody from start to finish and give you a Certificate of Destruction for your records when shredding is complete.
FileBank understands the unique records management requirements of the medical and dental arts. For more information, please contact us by phone or complete the form on this page.
